AU77 Privacy Policy — Your Data, Our Responsibility

To keep your experience on au77 smooth and secure, we collect information through various methods. Every method is fully lawful and based on your consent.

• At the Time of Registration: When you open an account on au77, your name, email address, mobile number, and date of birth are collected directly from you.
• During KYC verification: A copy of your national ID or passport may be collected for identity verification.
• Transaction Time: Payment details are recorded when making deposits or withdrawals via bKash, Nagad, or Rocket.
• While Using the Platform: Usage data — such as which games you play, how long you stay, and what device you use — is collected automatically.
• Support Contact Hours: When you contact customer support, a record of the conversation is retained.

Au77 collects two types of information — data you provide directly and data collected automatically.

Au77 uses collected data only for defined purposes. No information is used unnecessarily or unethically.

• To create, manage, and secure your account.
• To process all financial transactions, including deposits and withdrawals.
• To verify age and identity as required by law.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide game recommendations and a personalized experience based on your preferences.
• To inform you about relevant bonuses, promotions, and offers.
• To monitor excessive gaming behavior as part of our Responsible Gaming program.
• To support the technical development of the platform and enhance the user experience.

Au77 shares information with trusted partners only in limited, specific circumstances. Details are outlined below:

• Payment Processors: Necessary information is shared with mobile banking providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Service: Information may be shared with approved identity verification providers for KYC purposes.
• Law enforcement agencies: Information may be disclosed to relevant authorities when required by court order or legal obligation.
• Licensing Authority: Certain information is shared with regulatory authorities to maintain our gaming license.
• Technology Service Providers: Cloud hosting and cybersecurity providers that support platform operations — all bound by strict confidentiality agreements.

Outside of the cases listed above, au77 never shares your personal information with any third party.

Au77 uses industry-leading technology to protect your data. Our security measures are structured across multiple layers:

• SSL/TLS encryption: All communications with au77 are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional verification at login and withdrawal keeps your account protected.
• Data Masking: Sensitive portions of stored data (such as mobile numbers) are kept masked.
• Secure Servers: au77's servers are housed in secure data centers with 24/7 monitoring.
• Access controls: Only authorized personnel can access specific data.
• Regular Security Audits: Regular audits are conducted by third-party cybersecurity experts.

Au77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand which parts of the platform are used most — helping us improve our services.
• Security Cookies: To detect unusual logins or suspicious activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of some au77 services.

Au77 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period ends, au77 securely deletes or anonymizes your data so that it can no longer be linked to your identity.

You have specific rights over your personal information on au77. To exercise these rights, please contact our support team.

• Right to Know: You have the right to know what information au77 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can object to the use of your data for specific purposes.
• Right to Data Portability: You have the right to receive a copy of your data and transfer it elsewhere.
• Right to Withdraw Consent: You may withdraw your consent at any time — however, this will not affect any processing that has already taken place.

Au77 is strictly for users aged 18 and above. Collecting data from or providing services to minors is completely against au77's policy.

• Age verification is mandatory at the time of registration.
• In suspicious cases, age must be verified with KYC documents.
• If a minor is found to have opened an account, that account will be immediately closed and all associated data will be deleted.
• If you believe your minor child is using au77, please contact our support team immediately.

Au77 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be sent to your registered email for any significant changes.
• Notifications may be displayed when you log in to the au77 platform.

Updated policies take effect 7 days after publication. Continued use of au77 after the new policy comes into effect will be considered acceptance of the changes.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to au77's dedicated privacy team: