Legal Documentation

AU77 Terms and Conditions – Please read before using the platform

Please read these Terms & Conditions carefully before creating an account or using any au77 service. This constitutes a binding agreement between you and au77.

Last Updated: January 2026 Applicable: Bangladesh
Transparent Terms Read in Bengali Licensed
Important Notice

By using the au77 website or app, you automatically agree to these Terms & Conditions. If you do not agree with any of the terms, please stop using au77 and contact our support team.

Au77 is one of Bangladesh's most trusted and popular online gaming platforms. We believe that transparency and clear policies are the foundation of a fair gaming environment. These Terms & Conditions form a legally binding agreement between you and au77, defining the rights and responsibilities of both parties.

Au77 reserves the right to amend these Terms & Conditions at any time. When changes are made, we will notify you via a platform notification. We encourage you to review this page regularly.

1 Eligibility Requirements

To open an account and use au77's services, you must meet the following requirements. au77 reserves the right to decline any registration or close an existing account if these conditions are not met.

  • You must be 18 years of age or older. au77 does not permit minors to open accounts and strictly prohibits underage participation.
  • You must register from a country or region where online gaming is legally permitted.
  • You must provide accurate and complete personal information. Accounts registered with false information will be terminated.
  • Each person may hold only one account on au77. If multiple accounts are detected, all of them will be closed.
  • You are playing in your own name and for yourself — not on behalf of or through anyone else.
Age Verification

Au77 may request your national ID or other government-issued document at any time to verify your age. Withdrawals may be placed on hold until verification is complete.

2 Account Rules

By registering on au77, you receive a personal account intended solely for your own use. You are responsible for the security and proper use of your account.

Password Security

Keep your login credentials (username and password) completely private. Do not allow anyone else to access your account. If you believe your account security has been compromised, contact au77 support immediately.

Important rules regarding account usage:

  • Always keep the information on your account accurate and up to date. Contact support to make any changes to your details.
  • Transferring or selling your account to another person is strictly prohibited.
  • Au77 reserves the right to close inactive accounts with no activity for more than 12 months.
  • If KYC (Know Your Customer) verification is requested, required documents must be submitted within 30 days.
  • The balance in your account is not owned by au77, but au77 may place a hold on it in the event of any suspicious activity.
3 Bonus & Promotion Terms

Au77 offers a variety of bonuses and promotional offers that give players added value. Each bonus comes with specific terms that must be read before claiming.

Bonus Type Wagering Requirement Duration Status
Welcome Bonus 30x Deposit+Bonus 30 Days Active
Reload Bonus 25x Bonus Amount 14 Days Active
Cashback Offer No Wagering 7 Days Active
Free Spins 20x Win Amount 7 Days On Selected Games
VIP Bonus 15x Bonus Amount 60 Days For VIP Members

General bonus rules that apply to all bonus types:

  • Withdrawals from any au77 bonus offer are only available after the applicable wagering requirements have been met.
  • Accepting a new bonus while one is already active may result in the previous bonus being cancelled.
  • There is a maximum bet limit that applies when playing with a bonus — exceeding this limit will result in the bonus and any associated winnings being voided.
  • Multiple accounts from the same household, device, or IP address are not eligible to claim bonuses.
  • Au77 reserves the right to modify or withdraw any bonus offer at any time without prior notice.
Bonus Abuse

Bonus abuse or attempting to collect bonuses through fraudulent means is a direct violation of au77's rules. If such activity is confirmed, the account will be closed and all winnings will be forfeited.

4 Payment & Withdrawal Policy

Au77 supports fast and secure transactions via bKash, Nagad, and Rocket, designed for the convenience of players in Bangladesh. All transactions on au77 are protected with SSL encryption.

  • The minimum deposit amount on au77 is BDT 500. The minimum withdrawal amount is BDT 1,000.
  • Deposits are typically credited to your account instantly. If there is any delay, please contact support.
  • Withdrawal requests are typically processed within 1–48 hours. Delays may occur if KYC verification has not been completed.
  • Au77 may request additional documents to verify withdrawals in certain circumstances.
  • To prevent money laundering, au77 monitors all transactions and is legally obligated to report any suspicious activity.
  • Withdrawals are processed using the same method as the original deposit. If a different method is required, additional verification may apply.
Mobile Banking Payment

Always use the correct number when making transactions via bKash, Nagad, or Rocket. Funds sent to the wrong number may not be recoverable, and au77 cannot be held responsible in such cases.

5 Responsible Gaming Policy

Au77 believes gaming should be entertainment — it should never become a problem. That is why responsible gaming is one of our core principles. au77 provides a range of tools to help protect players.

  • You can set daily, weekly, or monthly deposit limits at any time.
  • You can pause your account for anywhere between 24 hours and 30 days whenever you need a break.
  • For long-term concerns, you may use the self-exclusion option.
  • Au77's support team is always on hand to help with any gaming-related issues.

For more details, visit our Responsible Gaming Page Visit.

6 Prohibited Activities

The following activities are strictly prohibited on au77. If any such activity is confirmed, the account will be closed and all balances will be forfeited.

  • Collecting bonuses through fraudulent or unauthorised means (bonus hunting, bonus abuse).
  • Operating gameplay through software bots, automated scripts, or any other artificial means.
  • Using au77 for money laundering or concealing the source of illegal funds.
  • Attempting to gain unauthorized access to or hack another user's account.
  • Launching cyberattacks, DDoS attacks, or any other form of technical attack against the au77 platform.
  • Attempting to manipulate game results or engaging in fraudulent collusion with other players.
  • Operating an account on behalf of a minor or for their use.
  • Registering with false or fraudulent identity information.
Legal Action

In cases of serious violations, au77 reserves the right to go beyond simply closing the account — including reporting the matter to relevant authorities and pursuing legal action where necessary.

7 Intellectual Property & Copyright

All content displayed on the au77 platform — including logos, graphics, software, game interfaces, text, designs, and other elements — is owned by au77 or its licensors and is protected under applicable copyright law.

  • No content or software from au77 may be reproduced, distributed, or used for commercial purposes.
  • Using au77's trademarks, logos, or brand name for any purpose without prior authorization is strictly prohibited.
  • Analysing, reverse engineering, or attempting to access the platform's source code or architecture is not permitted.
8 Limitation of Liability

Au77 is an entertainment platform. au77 is not liable for the following:

  • Losses resulting from a game being interrupted mid-session due to loss of internet connection.
  • Transaction delays due to technical issues with third-party payment gateways or mobile banking services.
  • Account information leak or unauthorised access due to the user's own negligence.
  • Temporary service interruptions due to server maintenance or technical upgrades.
  • Financial losses resulting from gaming outcomes not meeting expectations.
Maximum Liability

In all circumstances, au77's maximum liability is limited to the balance available in your account. au77 is not liable for any indirect, incidental, or consequential damages.

9 Account Closure & Suspension

Au77 reserves the right to suspend or close any account without prior notice under the following circumstances:

  • If any provision of these Terms & Conditions is violated.
  • If fraudulent activity or suspicious behaviour is detected.
  • If required documents are not submitted within the designated timeframe for KYC verification.
  • Upon a court order or at the request of a law enforcement agency.
  • Account has been inactive for an extended period (more than 12 months).

You may also request account closure at any time by contacting support. Before the account is closed, you will be given the opportunity to withdraw any eligible balance, unless it has been forfeited due to a violation.

10 Dispute Resolution

Au77 is committed to resolving any player complaints or disputes promptly and fairly. The dispute resolution process is outlined below:

  • Step 1: Contact au77 customer support first and provide a detailed description of the issue.
  • Step 2: Our support team will provide an initial response and begin investigating within 48 hours.
  • Step 3: Once the investigation is complete, a final decision will be communicated within 7 business days.
  • Step 4: If you are not satisfied with au77's decision, you have the option to appeal to the licensing authority.

These Terms & Conditions are governed by and interpreted in accordance with the laws of au77's licensing jurisdiction.

11 Changes to Terms

Au77 reserves the right to update these Terms & Conditions, in part or in full, at any time. Changes take effect as soon as they are published on this page. For significant updates, au77 will display a notification on the site.

If you continue using au77 after any changes take effect, you will be considered to have accepted the updated terms. We recommend checking this page regularly.

12 Contact

If you have any questions or comments about these Terms & Conditions, please get in touch:

Support Contact

Email: [email protected]
Support Hours: 7 days a week, 24 hours a day
Language: Bengali & English

Why Choose au77

Au77's Key Features

Au77 is more than just a gaming platform — it is a fully trusted digital entertainment experience built for players in Bangladesh.

Safe & Licensed

Au77 operates under an international gaming license. All transactions are secured with SSL encryption and personal data is strictly protected.

Mobile Banking Support

Enjoy instant deposits and withdrawals via bKash, Nagad, and Rocket. Payments at au77 are as easy as they are fast.

24/7 Bangla Support

Au77's Bangla-speaking support team is available 24/7, every day of the week, ready to assist with any issue you may have.

Exciting Bonus Offers

Bonuses start from the moment you register on au77 — welcome bonuses, reload bonuses, cashback, and free spins are all available.

Extensive Game Library

Sports Betting, slots, bingo, Live Casino, and hundreds more — au77 has something for every type of player.

Responsible Gaming

Au77 offers deposit limits, self-exclusion, and cooling-off periods to support player well-being.

FAQ

About Terms & Conditions General Questions

You must be at least 18 years old to register on au77. Registration and gaming by minors is strictly prohibited. au77 may request proof of identity at any time to verify your age.

No, each person may hold only one account at au77. If multiple accounts are detected, all of them will be closed and all balances and bonuses may be forfeited.

Each au77 bonus has specific wagering requirements. For example, the welcome bonus requires wagering 30 times the combined deposit and bonus amount before a withdrawal can be made.

Yes, au77 uses advanced security technology to keep your personal information safe. For more details, please visit our Privacy Policy Read.

For significant changes, a notification will be displayed on the au77 platform. You are advised to visit this page regularly to stay up to date.

Start by submitting your complaint to au77 customer support. The support team will respond within 48 hours and provide a final decision within 7 business days. If the issue remains unresolved, you may escalate it to the licensing authority.
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Join AU77 and Experience the Win

Done reading the terms and conditions? Go ahead and register at au77 now to claim your welcome bonus and access hundreds of games.

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